iEnterprises -

Lotus Notes CRM

If you are already using Salesforce.com, MS Dynamics or Oracle CRM we have your covered with our Lotus Notes Connectors.

If you don’t have a CRM or are looking to convert to an easier to use or more cost effective CRM that is completely integrated with Lotus Notes then our own product called iEnterprise CRM is for you.iEnterprise CRM is a full featured , highly configurable, easy to use, cost effective cloud based CRM solution that is completely integrated with Lotus Notes. Please see the details below and sign up for a trial today!

iEnterprises – Your CRM Experts for 20+ Years

Here at iEnterprises we have been delivering intelligent CRM solutions for 20+ years.  We were the inventors of the first CRM that was completely integrated with email and calendaring.  Over the years we have won 20+ industry awards .  Most recently iEnterprise CRM was recognized by IBM for the Outstanding Cognitive Solution on Cloud.  We are proud to service hundreds of customer and tens of thousands of users globally.  We have always been dedicated to provide easy to use, cost effective intelligent CRM solutions to help our customers drive more business.

iEnterprise CRM Features and Functions:

LEADS MANAGEMENT

  • Better qualify leads before they are added to your contacts database and more easily import lead lists.
  • Track and log all point-of-sales prospect interactions such as sales calls, emails, meetings and other calendar entries.
  • View details and monitor activities for a specific contact, company, lead, opportunity, project, campaign or event.

OPPORTUNITIES/PIPELINE MANAGEMENT

  • Analyze sales trends, project revenue over any period of time, and better manage the entire sales cycle.
  • Encourage collaborative selling by triggering notifications/ to-dos at critical steps of a process.
  • Identify missed steps that may have caused poor sales.
  • Handle requirements for different vertical markets.
  • Create activity or call reports; pull sales or support data in a few clicks.

ACCOUNT/CONTACT MANAGEMENT

  • Capture and share client and contact information within company.
  • Get a complete view of all interactions with a client or contacts.
  • Communicate with clients and contacts on an ongoing basis.
  • Gain complete client level security.

ACTIVITIES

  • Track and log all points of customer interaction such as sales calls, emails, meetings and other calendar entries.
  • Gain a central hub of activities by linking to other databases.
  • View details and monitor activities for a specific contact, company, lead, opportunity, project, campaign or event.
  • Strengthen departmental collaboration with group calendar sharing.

INTEGRATION WITH OTHER APPLICATIONS

  • Gmail plugin for full email integration.
  • Outlook plugin for full Outlook integration.
  • Lotus Notes plugin for full Notes Mail integration.
  • Complete QuickBooks integration for recurring revenue transactions.

CLOUD BASED AUTOMATIC DATA CONVERSION

  • From Salesforce.com
  • From MS Dynamics CRM
  • From Quicbooks
  • Or from a spreadsheet
  • Sign up and convert your data immediately

LIBRARY

  • Fully integrated document library allows you to securely share documents company-wide.
  • Track and store electronic documents with easy-to manage version control and access restrictions.
  • Quickly index and archive documents.
  • Generate Microsoft Word documents and other materials using custom templates.
  • Easily view the history of all documents created.

EVENTS

  • Automate the planning and tracking of all aspects of corporate events.
  • Effortlessly send invitations using personal and public mailing lists.
  • Maintain attendance lists; establish processes and assign and manage tasks.
  • Generate and track personalized mass correspondence via print or e-mail.

CUSTOMER SERVICE TICKETS

  • Use call tracking, automatic escalation, automatic e-mail notifications, and assignment pools by expertise to effectively tackle customer needs.
  • Track incidents and complaints to better serve customers and maximize customer retention.
  • Track calls, assign pools, and receive set up notification workflow with Help Desk.
  • Generate reports for analysis.

PRODUCTS

  • Easily store price, recurring revenue and other product or service information on the products and services your business provides.
  • Pull product/service/recurring revenue information through to view in Opportunities and quotes.
  • Keep up to date with graphical reports on most popular items.

MOBILE AND OFF LINE

  • Complete mobile capabilities for iOS and Android.
  • Off line data provided within the mobile client for disconnected access.
  • A lightweight offline browser client for offline desktop access.

RECURRING REVENUE TRACKING AND MANAGEMENT

  • Store recurring revenue information with expiration date, length of contract and other details.
  • Generate quotes with automatic calculation of recurring revenue based on length of contract and/or pro-rata calculations for existing subscribers.
  • Allow self-service so customers can subscribe to the appropriate products easily and automatically.
  • Automatic credit card billing including automatic feed to QuickBooks.

Please fill out the form below to get more information. We look forward to speaking with you!

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