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| | European Patent Office | |
 "iExtensions CRM has increased our own awareness on how we are dealing with customer queries, and therefore our own efficiency towards customers."
"Our cooperation with iEnterprises and its European provider are far more than excellent. They are both really close to their customer needs and wishes, trying to carefully fulfill their expectations on the product and as much as possible their change requests to further improve the product."
"From 90 users we are now going to 300 users, and are planning to still increase the number in the coming years."
"Thanks to iExtensions, customer queries and problems are finally being registered, centralized, traced and tracked, and shared amongst units/departments. The EPO Procedural and Technical Support and its partner department have finally started to work more and more as one office. CRM has been helping us to increase our internal cooperation, efficiency, our products and services, and of course especially increase our external customer satisfaction. Customer problems and existences became visible and transparent, so no excuses anymore to ignore them! The EPO customer related activities are now measurable, as well as our own efficiency."
Lydia Delahaye - Director of Technology at the European Patent Office
 Website : http://epo.org
| | | The United Nations | |
 "The Unites Nations uses Mobile Edge for Lotus Notes to extend their internal help desk application wirelessly and provide superior support to the entire organization."
Website : http://www.un.org
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